Reservation Policies

SALES POLICIES

The tariffs and values published in our Web site correspond to the list prices given by the different services suppliers and applicable to which directly commercialize through this Web page. Therefore, such prices as well as conditions and values could be changed freely, without previous warning.

Given the nature of its services, Letsgochile Travel Company reserves the right to accept or to reject any request of reserve, consultation of services, etc., which is made by any passenger, natural or legal person without previous warning.

Letsgochile Travel Company is located in Miraflores 537 in the city of Santiago, Chile. It is an intermediary Company between passengers or clients and the lending services of tourism companies indicated. Because of the exposed previous matters, it doesn’t have neither control nor responsibility for some negligences or omissions that these companies or enterprises could make. It is understood with the previous explanation, that it is not responsible neither by losses, delays, accidents or any other type of deficiency or omission, negligence or irresponsibility that are generated by some of the Companies that grant the services of tourism which they are indicated in this Web site, or by people contracted by the same ones. It is not responsible also for acts of God, vandalism, governmental strikes, wars, actions, climatic conditions or any other type of factor that implies originating additional expenses of delays changes of itineraries or other causes.

Modes of payment

The payments of the services are made through the following forms. Depending on the type of service and supplier:

  • Charge to Credit card.
  • Direct payment to the Operator.
  • Deposit in Current Account of the Company with seat in Santiago, Chile and in New York.
  • Banking Transference.

Policies and Positions by Cancellations

All Cancellation of a service or services must be made through a letter sent via email. Depending on the date in which it is made this cancellation will depend on the total amount that will be applied as charge by cancellation. And on the other hand, it also depends on the type of service that is being annulled.

Whenever you ask for a reserve through us and it is confirmed, you will be informed at that moment about the conditions and the amounts that will be required in the case of being made a cancellation. The conditions and policies of cancellation are accepted at the time you asked for the reserve since you before sending this request, you had read about the amounts and conditions that would be requested in case of an annulment. We invited you to make this reading with the purpose of avoiding later differences.

Conditions of Sale

At the time of asking for a reserve of services of hotel services, tours, flights, rent a car, cruises, etc., a mail will be sent to you confirming the reception of this request.

Once confirmed the reserve, a mail with corresponding voucher is sent to you, in case the services whose total amount is of less of USS 200.

If the total amount of the reserve ascends to a greater value to USS 200, then, it will be asked for a Letter of Position Authority, the one that will have to be completed and to be sent by who makes the payment of the services.

It is important to remember to the person that all the tariffs that are indicated in this Web site can undergo modifications without previous warning. And they are of exclusive responsibility of those that makes these services.

Nevertheless, once you receive the confirmation and voucher of these services does NOT exist change some of tariffs.

All the general reserves and conditions of Sales are handled through our company Letsgochile Travel Company S.A... Our data are:

  • Address: Miraflores 537 - Santiago. Chile
  • Telephone: (56-2) 35-2-633 7600
  • Fax: (56-2) 639 9332
  • Email address:

Use of the credit card

The number of the Credit Card is always asked for the guarantee of the reserve of the services. In case of accepting the conditions of the reserve, always the person that has given these data of the Credit card, is informed into when it will be loaded the amount of the reserve and the total amount to load itself.

A sale policy exists that it indicates that only in amounts over USS 200 there will be asked for a Letter of Authority of Position Any other smaller amount to the before indicated amount will not be required this letter. And therefore it is understood as accepted and read all the conditions of sale, use of credit cards, and other information.

Miraflores #537. Santiago - Chile

Phone +(56-2) 633 76 00 - Fax +(56-2) 639 93 32